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      Business Systems Support Specialist

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Job Reference: 2209   (Please use reference when applying for this job)
Job Description:

A Business Systems Support Specialist is needed for Mitchell, SD for a growing manufacturing company.

The Business Systems Support Specialistís primary responsibilities are to support and improve the utilization of the business applications and support all activities on the iSeries. This position would also provide assistance with iSeries upgrades, Network support and all systems operation as needed. Responsibilities for all systems include assisting with user support, hardware/software maintenance and end-of-day procedures.  


      1.       Use knowledge and experience in Manufacturing to review, analyze and implement improvements in company processes and procedures for better utilization of INFOR XA ERP System and other business applications.

      2.       Provide client support and education across all locations and all employees within the Company.

      3.       Assist with program problem resolution with a clear understanding of file structures and programming techniques.

      4.       Assist internal clients with establishing documentation of standard operating procedures.

      5.       Assists with administrative operation and maintenance of business applications and of the iSeries including system backups and end-of-day procedures.

      6.       Other duties assigned.



      1.       Minimum of 2 years IT related college degree plus minimum of 3 years of IT experience

      2.       Must be familiar with or learn Infor XA ERP application  modules

      3.      Must be familiar with MAPICS/XA release 7.0 or 9.0 using Power/System Link, Inforís Enterprise Integrator.

      4.       Must be familiar with RPG and RPG/ILE and IBM Query

      5.       Self directed with knowledge of a variety of technologies and applications

      6.       Possess the ability to develop constructive and cooperative working relationships within all departments.

      7.       Excellent oral and written communication and comprehension skills

      8.       Organized project management skills including critical thinking, problem solving, active listening and prioritization while managing multiple projects/tasks

      9.       Expected travel between 10-30% 

To express interest in this position, please Email Resume in MS-Word or .pdf format and attach cover letter with Salary requirements and contact information. Please be sure to reference Job #


Location:  Mitchell, SD
Type:   Permanent
Salary:   $$,$$$ / DOE